Privacy Policy

Bambooby Buddies respects and protects your online privacy. The following Privacy Statement sets out the different types of information we collect, why we collect it and what you can do if you would like to remove yourself from a mailing list or change any details we may hold.

What information does Bambooby Buddies collect?

The information we collect from customers assists us to improve your shopping experience. Bambooby Buddies does not provide your account contact or payment information to any third party vendor, associate or service provider. The types of information we collect are:

  1. Information You Provide
    We receive and store any information you choose to provide on our website or give us in any other way. We use this information to respond to your requests, fulfil your orders, communicate with you, and improve your shopping experience. Your personal information can be updated by logging into your account using your email address and password.
  2. Cookies
    Cookies are alphanumeric identifier text files that we transfer to the hard drive of your computer through your Web browser. This enables our systems to recognise your browser and to provide features such as storage of items in your Shopping Cart between visits.
  3. Automatic Information
    For security purposes Bambooby Buddies sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection and for tracking purposes.

Paying online

Your payment and card details are not viewed by us or by any person except you, at any time during the transaction. They are encrypted and passed directly to PayPal. We do not retain your credit card details.

E-mail Communications

Bambooby Buddies will occasionally send you newsletters regarding our products and services, notifications of changes to our policies, and order confirmations. If you do not wish to receive e-mails other than those relating to your orders, please adjust your account preferences by logging into your account. Additionally you can unsubscribe from our mailing list by clicking on the Unsubscribe link at the bottom of our email’s or newsletters.

Which Information Can I Access?

Bambooby Buddies provides you access to a wide range of information about your account and your interactions for the purpose of viewing and updating that information.

Links to Other Sites

Bambooby Buddies maintains links to other web sites but makes no representations as to the accuracy of the material contained therein, and is not responsible for the content and conduct of these sites. We recommend users examine individual privacy policies and guidelines on other sites.

Conditions of Use, Notices, and Revisions

If you choose to visit Bambooby Buddies, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions, including limitations on damages, arbitration of disputes, and application of the laws of the Commonwealth of Australia, and where applicable the State of Victoria.

As our Privacy Policy and Terms and Conditions may periodically change we may e-mail you to inform you of these changes unless you have instructed us not to do so. If this is the case please refer to our Web site which will reflect any changes made. Our current Privacy Policy applies to all information that we have about you and your account unless otherwise stated.