FAQ

1. How can I pay for the goods?

You can pay for the goods via paypal with your credit card, or if you prefer to pay via direct deposit please contact us for details. No goods will be shipped until payment is received.

2. When will my order be shipped?

If I have the colours already made up your order will be shipped within 24 hours. However if I need to make the breast pads it may take up to 3 days. If this is the case I will send you an email to let you know that the order will be delayed.

3. How is the order shipped?

All orders are delivered by Australia Post therefore can take from 1 to 5 business days. If you live near Sandhurst in Victoria direct pick up can be arranged. Please phone prior to placing your order so this can be arranged. If the order is urgent please contact us so that some other form of delivery can be used.

4. Do you ship internationally?

At the moment we only ship within Australia. If you are from outside Australia and would like to buy Bambooby Buddies please contact us.

5. I have a coupon code, where do I put it?

In order to apply the coupon you need to:

  1. Add your products to the cart
  2. View your cart (don’t go directly to checkout)
  3. Enter your coupon code into the Apply Coupon field
  4. Click the Apply Coupon button

Your coupon should now be applied to your order and all you’ll need to do is click the proceed to checkout button to finalise your order.

6. How do I wash my Bambooby Buddies?

It is important that your breast pads are not left too wet for too long, otherwise there is a risk they may go mouldy. If you are not able to wash them within a day I would recommend that they be rinsed in hot water and put on the line to dry. When you then do your next wash, wash them in a lingerie bag in cold to warm water on a gentle cycle. Line dry if possible. Low heat in the dryer.

7. How big are the breast pads?

The daytime pads are approximately 12 cm in diameter, while the night time pads are approximately 13 cm in diameter.

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